Our Privacy Policy
ClearTelecomUS Ltd. (“us”, “we”, or “our”) operates https://newstore.cleartelecom.us (the “Site”, “Application”, “Service”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing the product(s) and/or service(s). By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, product(s) and/or service(s), we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email, browser information, and your browsing activity on our Site (“Personal Information”).
Removing or Deleting Data
If you want to request data deletion, you can submit a request through our contact page by contacting us through the contact us page, or, you can email us at support@cleartelecom.us, or, you can reach us through our toll free number (+1) 888 582 6840 and choose option (3) for the customer care and submit your request.
Once we receive your request, we are going to delete most of the stored personal data on our system, except the data that required for orders that you placed with us.
If you don’t have any orders with us, we are going to delete all your stored data from our system.
Third-party Services and Data Access
As part of using our product(s) and/or service(s), you may grant us access to third-party applications or services. We access these data strictly as per the integrations setup by you or you allow it by us which is required to provide the product(s) and/or service(s). This information is accessed by our systems over a secure connection and may be stored temporarily or permanent as may be needed to perform the integration. We never access your data manually except as may be required to assist you with the setup or troubleshooting the integrations.
Artificial Intelligence and Use of Data for AI Training
ClearTelecomUS is introducing Artificial Intelligence (AI) technology as part of our service operations, including for the purpose of processing and handling customer orders received through our Online Store, email, SMS (text messaging), our phone system, and other channels.
These AI features are at various stages of readiness. Some are still under active development, while others may currently be running or will run as a pilot live test as part of our staged rollout process. All pilot live test features operate under active human review and oversight. Full deployment will take place only after all development, testing, and pilot stages have been successfully completed.
As part of our ongoing commitment to improving service quality, we may also use data collected through your use of our services to train, evaluate, and improve our internal AI models and automated systems. The categories of personal data that may be used for this purpose include, but are not limited to:
- Personal identification information such as your full name, mailing address, phone number, and email address.
- Order and transaction data, including billing details and purchase history.
- Call recordings generated through your use of our telecom services or through calls made to or received from our customer support and phone systems.
- Communications you have sent to us through email, SMS, or any other channel.
We apply appropriate technical and organizational security measures to protect this data throughout its use for AI training purposes. Your data will not be sold or shared with third parties for their own AI training or commercial use without your explicit prior consent.
You have the right to opt out of having your personal data used for AI model training at any time. To exercise this right, please contact us through our contact us page, by emailing support@cleartelecom.us, or by calling (+1) 888 582 6840 (option 3).
By continuing to use our services, accessing or browsing our website (Online Store), or placing or receiving calls through our phone system, you acknowledge that you have read and understood this Privacy Policy in its entirety and expressly consent to the collection, use, and processing of your personal data — including for AI model training and improvement purposes — as described herein.
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
These Logged Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third-party services that collect, monitor and analyze your logged data. We also use technologies like Cookies, Scripts and Tags to collect and process logged data.
Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that allows you to make best use of our Service.
If you wish to opt out of this communication, you may do so by following the unsubscribe option in our email communications, where ever it is available, or by contacting us through the contact us page.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Changes To This Privacy Policy
This Privacy Policy is effective as of JAN 7 , 2013 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of any of our product(s) and/or service(s) after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
Marketing Opt-in
By placing an order through our online store or over the phone, you acknowledge, are aware, and agree to the following terms and conditions regarding our SMS and email marketing campaigns:
Automatic Opt-In:
Upon placing an order through our online store or via a phone call, you will be automatically opted-in to receive marketing communications from us via SMS and email. These communications may include promotional offers, new product announcements, updates on your order, and other relevant information about our products and services.
Consent and Agreement:
Your completion of an order through our online store or your verbal confirmation of an order over the phone signifies your explicit consent to receive these marketing communications via SMS and email as described herein. You acknowledge that this automatic opt-in is a condition of completing your order.
Opt-Out Procedure:
You have the right to opt-out of receiving these marketing communications at any time. To unsubscribe, you can use one of the following methods:
SMS: Reply to any marketing SMS message you receive from us with the word “STOP”.
Email: Click the “unsubscribe” link provided at the bottom of any marketing email you receive from us.
Phone Call: Call our customer service line at [(+1) 888 582 6840, then option 3 for customer care] and request to be removed from our marketing lists.
Upon receiving your opt-out request via any of these methods, we will promptly remove you from our SMS and email marketing lists. Please allow 2-3 business days for your request to be processed.
Ongoing Agreement:
You further acknowledge, are aware, and agree to these marketing opt-in terms and conditions as long as you:
Place an order with us.
Continue to use our services.
Maintain an active account with us.
If you wish to opt-out at any point while still using our services or maintaining an account, you must follow the opt-out procedures outlined above.
Data Privacy:
We are committed to protecting your privacy. Your contact information will be used in accordance with our Privacy Policy, which can be found at [Privacy Policy Here]. We will not share your information with third parties for their marketing purposes without your explicit consent.
Changes to Terms:
We reserve the right to modify these Marketing Opt-In Terms and Conditions at any time. Any changes will be posted on our website and will be effective immediately upon posting. Your continued use of our services or maintaining an account after such changes constitutes your acceptance of the revised terms.
Contact Us:
If you have any questions or concerns regarding these Marketing Opt-In Terms and Conditions, please contact us:
By Email at: [customer_service@cleartelecom.us]
By Phone at: [(+1) 888 582 6840, then option 3 for customer care]
By proceeding with your order, use of our services or maintaining an account, you confirm that you have read, understood, and agree to these Marketing Opt-In Terms and Conditions.
Contact Us
If you have any questions about this Privacy Policy, please contact us through the contact us page.